Category Archives: Business

We launched The Ingredient Finder

Hey all! I’m happy to announce the beta of The Ingredient Finder, which is focused on connecting home chefs with great hard-to-find ingredients from around the world. The team has been working for about a year now to gather some … Continue reading

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How Budget Can Fix Their Customer Experience

Budget Truck can improve its customer experience in three key areas. Continue reading

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The iPhone and Starbucks’ AT&T Hotspots

If you live in New York City, you know there’s a Starbucks on every corner, and sometimes on the blocks in between as well. They’re as ubiquitous as street vendors, and with AT&T’s new smartphone data plans, you have free … Continue reading

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Never Rent From Budget Truck

I don’t often use my blog or other social media outlets like Twitter to complain about companies, but Budget Truck is just too shady to keep quiet. As friends know, I recently moved downtown and rented a Budget Truck. My … Continue reading

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I’ve not given up, but…

I’m focusing most of my time and energy on CitizeNYC, so you can catch me there! Also, lots of fun clients to work with.

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Capitalism – A Love Story and the Business of Life

Review of Michael Moore’s Capitalism – A Love Story and Douglas Rushkoff’s Life Inc.
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Keeping the Trains Running. Or, How I Manage This Business

So today is my one month anniversary of becoming a full-time independent business owner! I’m loving every second of it and I’m constantly inspired by the supportiveness of my friends, family, and the NY small business community. Beyond my immediate … Continue reading

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Is The Kindle a Failure?

Kevin Maney’s analysis in the Atlantic points to yes: A year ago–six months after the Kindle hit the market–I talked with Amazon’s CEO, Jeff Bezos, for a book I was writing. He told me sales of the Kindle were sizzling. … Continue reading

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Customer Experience = Business Value

Customer experience is more than an afterthought – it’s how you differentiate yourself in the crowded marketplace.
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Burning the Ships

In which I abandon the 9-5 life and start the business of my dreams.
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