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Category Archives: User Experience
Online Dating Sucks Because People Are Like Wine
Very interesting perspective from Dan Ariely. Online dating sucks because it’s too tough to identify what really turns you on. (via Patrick Appel)
How Budget Can Fix Their Customer Experience
Budget Truck can improve its customer experience in three key areas. Continue reading
Posted in Business, User Experience
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The iPhone and Starbucks’ AT&T Hotspots
If you live in New York City, you know there’s a Starbucks on every corner, and sometimes on the blocks in between as well. They’re as ubiquitous as street vendors, and with AT&T’s new smartphone data plans, you have free … Continue reading
Posted in Business, Technology, User Experience
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Never Rent From Budget Truck
I don’t often use my blog or other social media outlets like Twitter to complain about companies, but Budget Truck is just too shady to keep quiet. As friends know, I recently moved downtown and rented a Budget Truck. My … Continue reading
Posted in Business, User Experience
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Two Screens: Huffington Post and Livestream
Huffington Post, Livestream, and “serveys”.
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The Future of Human-Computer Interaction?
This is a really well-thought-out view of what might be next to replace the mouse. I’m sold and want this now! Be sure to watch until the end as they do a great demo.
Posted in Technology, User Experience
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Live Feed, News Feed? WTF? Explaining Facebook’s Big Changes
So you say you’re confused about Facebook’s new homepage changes? Me too – it’s confusing at first, but pretty easy to understand once you get the hang of it.
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Two Screens: GQ and Target
I’m a big proponent of great copywriting. I think it has the power to salvage an average site, and is the only thing that takes a site from exceptional to outstanding. It’s a shame when big brands don’t engage in … Continue reading
Two Screens: T Magazine and Crucial Technologies
I take screenshots of good and bad user experiences all the time, so I’m trying out this new format for some posts. Every time I have two screenshots, I’ll post them. They don’t necessarily have anything to do with each … Continue reading
User Experience and Building Trust: Amazon vs. Zappos
Great user experience is all about establishing trust, then continually strengthening it. In Susan’s case, Amazon broke her trust (literally): I quickly found what I wanted and ordered with “one click”. Two days later they arrive — each broken into … Continue reading
Posted in User Experience
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