Comments for Greg Palmer

Comment on Never Rent From Budget Truck by How Budget Can Fix Their Customer Experience | Greg Palmer

How Budget Can Fix Their Customer Experience | Greg Palmer — Sat, 10 Jul 2010 23:45:27 +0000

[...] Budget Truck and I have put our bad experience to rest. I’m not totally satisfied, but hey, that’s [...]

Comment on Why Pete Cashmore is Wrong on Privacy by Greg

Greg — Sat, 23 Jan 2010 12:17:42 +0000

Right – if you’re voluntarily sharing it’s not a privacy issue. But it’s becoming increasingly tough to know just *what* you’re sharing and with whom. Facebook is the obvious example; Twitter and other networks are by default more public and therefore easier to understand.

Comment on Why Pete Cashmore is Wrong on Privacy by Paul Orlando

Paul Orlando — Tue, 12 Jan 2010 12:05:26 +0000

In an extreme sense, this “voluntary erosion of privacy” reminds me of what happened during the mortgage crisis. Suddenly, people were given greater choice on how to structure their home mortgage’s. In certain cases, people who weren’t financially sophisticated made bad decisions or were led into bad decisions.
Now with social networking and other online tools, everyone has the ability to decide how much to open up or has some of that ability taken away, supposedly for the good of the group. While we have to remember that Facebook is a private company, in theory held to a different standard than a government entity that has regulated privacy controls, the size and power of the social network enables it to do a lot of damage… or good.
I’d rather err on the side of greater privacy than less privacy.

Comment on Leveraging Yahoo’s UI Library to Speed Development by Eric Miraglia

Eric Miraglia — Mon, 14 Dec 2009 15:47:17 +0000

Greg,
There’s been a fair amount of use of YUI by public agencies, although not as much as in the private sector. We’ve seen it in use on campaign sites (including Obama’s) and at a lot of universities. Let us know if you find gov’t sites using it, and we’ll add them to our “In the Wild” series.
-Eric

Comment on Why Pete Cashmore is Wrong on Privacy by Pete Cashmore

Pete Cashmore — Mon, 07 Dec 2009 20:39:49 +0000

Hey Greg,
Thanks for taking the time to write a detailed response!
Yes, privacy is a complex one … I think I’ve yet to write in a way that captures its many nuances. I actually wrote one of my first CNN columns on the benefits of sharing, but I still feel this one misses the mark – I’m not totally happy with it:
http://www.cnn.com/2009/OPINION/10/28/cashmore.online.privacy/index.html
Ultimately I want to convey that privacy is about control … if you’re voluntarily sharing, is that really a privacy issue since you took the decision to share?
So yes, I agree I’m wrong on privacy. I think everyone is a little bit wrong on it and I’ve yet to see an article that truly captures this multi-faceted issue. I’d love to see such an article if one exists!

Comment on Burning the Ships by Greg

Greg — Sun, 16 Aug 2009 22:10:49 +0000

Thanks Amanda!!! :-) It’s so nice to hear from you. –G

Comment on Burning the Ships by amandamonkey

amandamonkey — Sun, 16 Aug 2009 14:44:53 +0000

I’m so psyched for you, Greg! I have been following your Twitter feeds about this and it totally seems like the right decision for you (and you seem so happy…).
xo Amanda

Comment on Cancelling Microsoft Live OneCare in 23 Easy Steps by Greg

Greg — Tue, 11 Aug 2009 10:37:42 +0000

Thanks, everyone! I know this was years ago but everyone still searches for it and has problems with it. Microsoft needs to improve their customer experience and I’m glad you all want to help. :-)

Comment on On Perfection and Hell by Tony

Tony — Sun, 12 Apr 2009 22:11:49 +0000

So true. Too often we find ourselves pursuing ends: “I’d be happy if only I had x.”
But the fact is, we as humans are never satisfied with what we have; that would be boring. We always crave new experiences and new achievements.
If one learns to let go of the notion of Happily Ever After, and embraces the constant process of learning and growing, one can feel a lot more self-satisfaction.

Comment on All About Google by Jeff Jarvis

Jeff Jarvis — Thu, 12 Mar 2009 19:02:25 +0000

I’ll take the damnation with faint praise. And, yes thanks for reading the book.