If you are going to offer a downloaded software service, please make sure that downloads are (1) reliable and (2) fast. I’m on a super-fast government network and getting 50 kb/second off of your servers.
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Greg Palmer 
Hi Greg,
Thanks for your posting. We’re definitely looking at solving this issue for you and other users.
All best,
Kara @ Roxio
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Thanks, Kara! I really appreciate it AND I appreciate you bring proactive and coming on my blog.
Downloading 600+ MB files at slow speeds is very frustrating for customers, but I know that Roxio should expect better from its vendors.
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