Here’s a simple idea that would improve my online scheduling experience with Tivo:
When you schedule a recording, you can request e-mail confirmation when the recording is scheduled (or when Tivo finds a conflicting recording). So today, I scheduled tonight’s Frontline for recording and received an e-mail with the subject “Status of your request for ‘Frontline'”. How much better for users would it be if that subject said “Success! Your Tivo will record ‘Frontline,” as requested.”