Leveraging Yahoo’s UI Library to Speed Development

Often, government agencies suffer from “not built here” syndrome. It’s similar to “not an enterprise vendor” disease. Not built here syndrome significantly slows web development as it forces developers and designers to recreate the wheel every time they want to release a new feature. There are plenty of reasons why government has this attitude, butContinue reading “Leveraging Yahoo’s UI Library to Speed Development”

The Social Digital Divide and Engaging Constituents Online

I’ve been a fan of danah boyd’s work for years now, but I’d never seen her speak at a conference. She managed to make the Personal Democracy Forum audience really think and pay attention, which isn’t the easiest thing to do with the tweeting, laptop/iPhone-toting crowd. danah opened her presentation by asking the PDF crowdContinue reading “The Social Digital Divide and Engaging Constituents Online”

Reluctant Governments: First Steps to Engaging on Social Media

Social media is a valuable way to engage constituents in an ongoing dialog and build support for legislative/agency initiatives. So why’s everyone so afraid of it? For years, government didn’t have to engage constituents on an everyday basis – they could rely on communications efficiencies (the lack of social media) to effectively limit discussion.  TodayContinue reading “Reluctant Governments: First Steps to Engaging on Social Media”

Crisis Communications: H1N1 in New York City’s Public Schools

What Happened In mid-May, New York City’s Department of Health (DOH) realized that the H1N1 (swine) flu was spreading in distinct pockets throughout the City, particularly through children, the afflicted, and the elderly. At the Department of Education, we knew that our 1,500+ schools could be a key transmission point for the flu, and weContinue reading “Crisis Communications: H1N1 in New York City’s Public Schools”

Why Pete Cashmore is Wrong on Privacy

Internet superstar Pete Cashmore wrote an article on CNN about ten big trends for 2010. As usual, Pete’s on the mark, but his last point strikes me as not fully on target. “We’re seeing the ongoing voluntary erosion of privacy through public sharing on Facebook and Twitter, the rise of location-based services and the inclusionContinue reading “Why Pete Cashmore is Wrong on Privacy”